Question 1

Are you accepting new patients?

Accepted Answer

Yes! Hilltop Veterinary Hospital is currently accepting new patients . We recommend calling ahead to schedule an appointment due to high demand. We're committed to providing compassionate care for every pet that comes through our doors.

Question 2

Which animals do you provide care for?

Accepted Answer

We care for a wide range of animals, including dogs, cats, rabbits, and other small pets. Our veterinarians are skilled in both routine and emergency care, making us your go-to clinic for all your pet's needs in Kalamunda.

Question 3

What services do you offer?

Accepted Answer

At Hilltop Veterinary Hospital, we offer comprehensive veterinary services, including:
Routine wellness exams
Vaccinations
Dental care
Surgical procedures
Nutritional counselling
Diagnostic imaging
Large animal services

We’re here for all your pet’s needs. For a full list of services, please visit our services page.

Question 4

Do you offer emergency vet services in Kalamunda?

Accepted Answer

Yes, we offer emergency services during our clinic hours for both small and large animals. If you have an after-hours emergency, please refer to the nearest 24-hour veterinary emergency clinic. Be sure to call us immediately for any urgent medical concerns during regular business hours.

Question 5

How often should my pet have a check-up?

Accepted Answer

We recommend annual check-ups for most pets to ensure they’re healthy and up to date on vaccinations. For senior pets or those with ongoing health concerns, more frequent visits may be necessary. For large animals like cattle or sheep, we suggest routine wellness checks at least once a year, or more often if there are health issues.

Question 6

What is the cost of spaying or neutering my pet?

Accepted Answer

The cost of spaying or neutering your pet varies based on their size, age, and health. We aim to provide competitive pricing while ensuring top-notch care. For an accurate estimate, please contact us directly. Keep in mind that additional factors like pre-existing health conditions may affect the cost.

Question 7

Do you offer payment plans or financing options?

Accepted Answer

Yes, we understand that veterinary care can be a financial commitment. We offer flexible payment options and work with third-party financing options such as zippay. We also recommend considering pet insurance to help cover unexpected costs. For more details, visit our payment options page.

Question 8

Can I walk in, or do I need an appointment?

Accepted Answer

We accept walk-ins, but we recommend scheduling an appointment to avoid wait times and ensure your pet gets the attention they need. If you have an urgent situation, please call ahead so we can prepare for your visit.

Question 9

What do I need to bring for my pet's first appointment?

Accepted Answer

For your pet's first appointment, please bring their previous medical records, vaccination history, and any current medications. This helps us understand their medical background and provide the best care. For large animals, include information on past treatments or vaccinations.

Question 10

How can I prepare my pet for surgery?

Accepted Answer

Before surgery, we’ll provide specific pre-operative instructions. Generally, your pet should fast for at least 12 hours prior to surgery. For large animals, make sure they’re housed appropriately to reduce stress. If you have any concerns or questions, our team is here to guide you through the preparation process to ensure a safe procedure.

Question 11

What preventive care should my pet receive?

Accepted Answer

Preventive care is crucial for your pet's health. We recommend annual vaccinations, regular dental cleanings, and parasite prevention (flea, tick, and worm control). For large animals, we suggest vaccinations and wellness exams to prevent disease outbreaks. Contact us for a personalized preventive care plan for your pet.

Question 12

How can I schedule an appointment for my pet?

Accepted Answer

Scheduling an appointment is easy! You can call us directly or book online through our website. We also offer options to schedule follow-up appointments and routine check-ups in advance, ensuring that your pet’s healthcare needs are met on time.

FAQ's

Find clear answers to common questions about appointments, services, fees, and what to expect when you visit Hilltop.

We want you to feel informed, supported, and confident in your pet’s care from the very beginning.